Privacy
Policy
VIP YACHT IBIZA – PRIVACY POLICY
Version 1.0 · Effective date: 19 July 2025
INTRODUCTION
ARGIOD S.L. (“Vip Yacht Ibiza”, “we”, “us” or “our”) respects your privacy and is committed to protecting the Personal Data that we process about you.
This Privacy Policy explains what data we collect, how we use it, the legal bases we rely on, how long we keep it, with whom we share it, and the rights you have.
It applies to information collected through:
our website https://www.vipyachtibiza.com (the “Website”);
the embedded online-booking engine we use to reserve yacht charters and sell extras;
related e-commerce pages powered by WooCommerce;
any contact you have with us by e-mail, phone, social media or in person.
It also covers data we process about yacht owners, suppliers, and job-applicants who interact with us.
1. DATA CONTROLLER
| Company: | ARGIOD S.L. |
| NIF: | B-22646384 |
| Registered office: | C/ Torrelaguna 61, 14 B, 28027 Madrid (Spain) |
| Commercial Register: | Entry 1/2025/107293 · Record 10/2025/14464 · Sheet 858294 |
| Contact e-mail: | info@vipyachtibiza.com |
| Privacy e-mail: | privacy@vipyachtibiza.com |
ARGIOD S.L. determines the purposes and means of processing and is therefore the Data Controller under Regulation (EU) 2016/679 (“GDPR”).
2. WHAT PERSONAL DATA WE COLLECT
| Source | Examples of data | Why we need it |
|---|---|---|
| Data you provide directly | Name, e-mail, telephone, postal address, nationality, boating licence, date of birth, ID/ passport, payment details, free-text messages, CV and cover letter (for applicants). | Create or manage your account, process bookings, verify identity, respond to enquiries, recruitment. |
| Data collected automatically | IP address, device type, browser, operating system, referral URL, pages viewed, time spent, actions in the booking engine, WooCommerce cart contents, geolocation (approx.). | Site security, analytics, improve performance, remember preferences. |
| Third-party sources | Payment processors, social-login providers (e.g. Google / Facebook), marketing partners. | Payment verification, account creation, targeted offers (with consent). |
We do not intentionally collect data from children under 16. If you believe we have done so, please contact us and we will delete it.
3. LEGAL BASES FOR PROCESSING
| Purpose | Legal basis (Art. 6 GDPR) |
|---|---|
| Account creation, booking & payment processing | Contract performance (Art. 6 1-b) |
| Customer support & dispute resolution | Legitimate interest (Art. 6 1-f) |
| Marketing e-mails / push notifications | Consent (Art. 6 1-a) |
| Personalised ads & analytics cookies | Consent (Art. 6 1-a) |
| Fraud prevention & site security | Legitimate interest (Art. 6 1-f) |
| Compliance with legal / tax duties | Legal obligation (Art. 6 1-c) |
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out beforehand.
4. HOW WE USE YOUR DATA
Operate the Website & booking engine
Process reservations, invoices and payments
Provide customer service via chat, e-mail or phone
Send service messages (booking confirmations, reminders, safety notices)
Send marketing (newsletters, special offers) if you opt in
Run analytics to improve usability and detect errors
Prevent fraud & ensure security (IP blocking, payment-token checks)
Recruit staff and crew when you submit an application
Comply with law and cooperate with authorities where required
5. DATA RETENTION
| Category | Standard retention | Rationale |
|---|---|---|
| Booking & invoicing records | 6 years from end of fiscal year | Spanish tax law |
| Marketing contact details (opt-in) | Until you unsubscribe or after 2 years of inactivity | AEPD guidance |
| Support tickets & phone logs | 3 years | Statute of limitation for civil claims |
| Job-applicant data | 12 months after process ends | Talent pool (with consent) |
| Cookies | See Cookies Policy – max 13 months | CNIL / AEPD guidance |
Back-ups are kept for a further 30 days, then safely overwritten.
6. DISCLOSURE OF YOUR DATA
We never sell your data. We share it only with:
Service providers under contract (hosting, booking engine, payment gateways, e-mail & SMS platforms, analytics, IT maintenance).
Professional advisers (lawyers, auditors, insurers, accountants) bound by confidentiality.
Public authorities or courts when legally obliged.
Successors in title if we merge, sell or reorganise our business (data will remain protected).
Marketing & advertising partners only if you have consented to advertising cookies.
All processors sign a Data-Processing Agreement (Art. 28 GDPR).
7. INTERNATIONAL TRANSFERS
Some providers (e.g., Stripe, Meta, Google) store data in the United States.
Transfers occur under:
EU-US Data Privacy Framework (adequacy decision, July 2023), or
Standard Contractual Clauses + supplementary measures (encryption, pseudonymisation).
8. DATA SECURITY
We apply technical and organisational measures aligned with Art. 32 GDPR: HTTPS/TLS encryption, access control by least privilege, firewalls, malware scanning, 2-factor authentication for admin users and regular staff training.
No method is 100 % secure, but we continually audit and improve our defences.
9. AUTOMATED DECISIONS
We do not make decisions based solely on automated processing that produce legal or similarly significant effects.
10. YOUR RIGHTS
You may, at any time:
Access the data we hold about you.
Rectify inaccurate or incomplete data.
Erase data (“right to be forgotten”) when legally possible.
Restrict processing in the cases set out in Art. 18 GDPR.
Object to processing based on legitimate interest or to marketing.
Port your data to another controller (machine-readable format).
Set post-mortem instructions about your data.
Contact privacy@vipyachtibiza.com or write to our postal address, attaching proof of identity. We will reply within 30 days (60 days for complex cases).
You also have the right to lodge a complaint with the Spanish Data-Protection Agency (AEPD).
11. EXTERNAL LINKS
Our Website contains links to third-party sites. We are not responsible for their privacy practices. Please read their own privacy notices.
12. CHANGES TO THIS POLICY
We may update this text to reflect legal or operational changes. Minor updates will be indicated by the “last updated” date. Major changes will be notified via e-mail or prominent banner.
13. CONTACT
Questions?
E-mail: privacy@vipyachtibiza.com
Postal: ARGIOD S.L., Attn. Data Protection, C/ Torrelaguna 61 14 B, 28027 Madrid, Spain.
By using our Website or booking a charter you acknowledge that you have read and understood this Privacy Policy.